Teoti Graphix, LLC F.A.Qs

Questions Before the Sale

Look over the Components features, examples, screen shots, schematics, ASDoc's and the on-line Help Book. Or post a question to our "Ask Before You Buy" Forum. Questions are answered between 8:00AM - 11:00 AM (eastern standard time). Note: Except Holidays.

Products cannot be exchanged, returned, or refunded in any manner. If you have any questions, just ask!

View our EULA and Disclaimer for any questions on legal considerations of our product's usage.

Order & Installation Info

Transactions are processed through PayPal. Downloads are instant and accessed through your Order History screen. Click on the "My Files" tab and download the Zip Package. Note: Downloads will expire after 48 hours.

To install, check the component's ZIP file and access the README file, this will get you started. You will also find installation information in the Help Book.

Tech Questions & Support

Review the Help Book & ASDocs, most of your answers will be found in the documentation. Feel free to post a question on the Component's dedicated "Tech Support" Forum.

You will be granted permission to the "Tech Support" Forum when the purchase transaction has been completed.

We update all of our "Tech Support" Forums, Monday thru Friday, between 8:00 AM - 11:00 AM (eastern standard time). Note: Except Holidays.

Licensing Information (Excerpts from our EULA)

Can I install Component on both my desktop and laptop computers?

You may install the software product (Teo Component) on a laptop if it is used exclusively by the same developer. The second copy is not to be used at the same time as the copy on the primary computer.

What is the Single-User License?

The software product (Teo Component) can be installed on one computer and used by one developer within your company. The software product (Teo Component) cannot be installed, shared or used concurrently on different computers. You are not allowed to electronically transfer or make or distribute copies of the software product (Teo Component).

When do I need to purchase Multi-User Licenses?

You will need to purchase additional Licensees for each developer, including freelance or temporary developers that will use the Component within your company.

You will need to purchase additional Licenses for each computer to which the software product (Teo Component) will be distributed through a network server.

Are Licenses transferable?

No, Licenses are non-transferable and are to be used within your company. Reselling of Licenses is prohibited.

Are there any issues concerning product embedding?

Yes, a special license is required for the software product (Teo Component) for any kind of application that will be resold, including; product embedding, PDA's, cell phones, CD-ROM's etc. You can request additional information using our contact form.

Are there any redistribution restrictions?

End users of your application are not allowed to redistribute the software product (Teo Component).

Can I modify the Component?

No, you are not allowed to modify, translate, reverse engineer, de-compile or disassemble the software product (Teo Component) or any part thereof or otherwise attempt to derive source code or create derivative works.

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